
WELCOME TO
THE VIP CLUB!
Experience the exclusivity of being invited to join
the VIP Club at Reels of Joy

VIP BENEFITS
Become a VIP and get the unmatched VIP status that you deserve, read more for the full benefits.
EXCLUSIVE
VIP BONUS
Your Exemplary gaming style is triumphant over all, that’s why as a VIP you can enjoy the exclusive bonuses that are at your disposal to rake up those massive wins.
VIP
LOYALTY POINTS
Earn more comp points as you level up in VIP status.
PERSONAL
HOST
As a VIP, you can be connected with your own personal VIP host. Our customer service are here for you 24/7, 365 days a year.

BIG
WITHDRAWALS
We are all about keeping the party going. So when it comes to big withdrawals, expect nothing less. We offer higher withdrawals limits to our VIPs.
FASTER
CASH OUTS
Expect lighting fast cash outs as a member of our VIP Club. You can keep on spinning and winning!
CASHBACK
IS KING
We like to make sure our VIP’s are taken care of. Keep an eye out for ongoing exclusive cashback deals!
Reels of Joy Casino VIP Program Australia - Exclusive High Roller Rewards
The casino VIP program at Reels of Joy rewards Australian players who wager real money consistently on the platform. As a VIP, you get a personal host, exclusive bonus offers, weekly cashback of up to 15% (capped at $500 a week), and withdrawal limits scaled to your tier. This page covers exactly how the tiers work, how to earn and redeem comp points, what the cashback rules are, and how invitations are issued.
Already a member? Log in and check your VIP status in your account dashboard. New here? Sign up and start earning comp points from your first real-money bet.
What Is the Reels of Joy Casino VIP Program?
The Reels of Joy VIP program is a loyalty rewards system for players who wager real money on the platform. The more you play, the more comp points you accumulate, and the higher your VIP status climbs. Each level unlocks better cashback rates, exclusive promotions, a personal account manager, and priority withdrawals.
VIP status at Reels of Joy is by invitation. Casino management monitors player activity and extends VIP status to players who meet the threshold. You do not apply directly; the invitation follows your gameplay.
Players across Australia who gamble regularly on our online pokies, table games, and online baccarat all accumulate comp points toward VIP progression. The path is straightforward: deposit, play with real cash, earn points, level up.
VIP Tiers at Reels of Joy - Levels, Benefits and How to Climb
Our VIP program runs on a tiered structure. Each tier unlocks better perks, a higher cashback rate, and more personalised service. Here is how the levels break down:
| VIP Tier | Key Benefits | Cashback Rate | Personal Services |
|---|---|---|---|
| Silver | Exclusive VIP bonuses, comp points, priority support | Up to 10% weekly | VIP team access |
| VIP team access | Higher withdrawal limits, exclusive promotions, reload bonuses | Up to 12% weekly | Dedicated VIP host |
| Platinum | Premium cashback, high-stakes tournament invites, bespoke offers | Up to 14% weekly | Personal account manager, priority cashouts |
| Diamond | Top tier withdrawal limits, elite event invitations, personalised deals | Up to 15% weekly | Direct personal host, fastest withdrawals, custom bonuses |
Progression through the tiers is based on your depositing and wagering volume. High-volume play on online pokies and eligible card games accumulates comp points fastest. Casino management reviews player activity on an ongoing basis, and consistently meeting the wagering criterion for your tier keeps you there.
Reels of Joy VIP Benefits - What You Actually Unlock
Below is a breakdown of every VIP benefit at Reels of Joy, with the full terms attached to each one.
Exclusive VIP Bonus Offers
VIP members access tailored casino bonuses that go beyond the standard promotions on the site, with bigger match offers, free spin credits, and personal reload deals issued by your VIP host. All VIP bonuses carry the standard $10 maximum bet limit while wagering is active, and any bets above $10 during a bonus playthrough will void winnings.
VIP Weekly Cashback - Up to 15% Per Week
The VIP cashback is the main commercial perk of the program. The full mechanics:
- VIP members receive up to 15% cashback on weekly net losses, capped at $500 per week.
- Net losses are calculated as total real money deposits during the week minus total withdrawals during the week.
- Your cashback percentage is based on the amount you deposited during the week the cashback is credited for.
- Each cashback week runs Monday 12:00 AM to Sunday 11:59 PM.
- The cashback is available to claim from 6 PM on the following Monday by contacting customer support or your VIP host. The cashback does not credit to your account automatically; you need to request it each week.
- Cashback earnings carry a 30x wagering requirement before withdrawal.
- The cashback amount itself is a non-cashable bonus and cannot be withdrawn.
- To qualify in any given week, you must have deposited at least $200 in the previous week.
- Players with a real money balance or pending withdrawals of $200 or more are not eligible for that week's cashback.
- Players who wager 30% or more on any table or card games, including all blackjack and roulette variants, are not eligible for cashback earnings.
- Maximum bet while wagering on cashback funds is $10. Any bets above $10 during the bonus playthrough will void winnings.
Personal VIP Host
Every VIP member at Reels of Joy is assigned a dedicated personal host. Your host handles custom bonus requests, fast-tracks withdrawals, and answers account queries directly. Contact details are issued when your VIP status activates, and you can also reach the team through standard customer support, available around the clock.
Higher Withdrawal Limits for VIP Players
Standard weekly withdrawal limits at Reels of Joy are based on the player's VIP level, up to a maximum of $5,000 per week (progressive jackpot wins are exempt from this cap). Crypto withdrawals are capped at $5,000 per 24-hour period and $10,000 per 168-hour period, with only one withdrawal request permitted per 24 hours. The exact limit at your tier is confirmed by your personal VIP host. Here is how the standard limits compare:
| Payment Method | Min Withdrawal | Standard Max | Period |
|---|---|---|---|
| Debit Card | $100 | $5,000 | Per week |
| Bank Transfer | $100 | $5,000 | Per week |
| Crypto | $100 | $5,000 / $10,000 | Per 24h / per 168h |
Higher allowances may be considered at casino management's discretion based on the customer's standing and engagement with the platform. Contact your VIP host for the specific allowance at your tier.
Faster Cash Outs
VIP members are prioritised in the withdrawal queue. All withdrawal requests are reviewed within one business day of submission, and crypto withdrawals can complete in as little as a few hours after approval, with a maximum processing window of 72 hours. A 24-hour mandatory waiting period applies to all withdrawals during which you can cancel the request, and all cash-ins are subject to audit before processing.
VIP Loyalty Points - Earn and Redeem
Comp points are credited on every real money bet on eligible games, for both winning and losing bets. Earning rates by game group:
- Slots, Real-Series Video Slots, Keno, Bingo, Scratch Cards, Board Games: 1 comp point per $10 in real money bets.
- Red Dog, Caribbean Draw, Let Em Ride, Caribbean Stud, Caribbean Hold'em: 1 comp point per $30 in bets.
- Excluded games (no comp points): Video Poker, Poker, Roulette, Craps, Blackjack, Baccarat, Vegas Three Card Rummy, War, Sic Bo, Slots Tournaments, Shooting Games.
Redemption rate: 100 comp points = $1 in real money credit. There are no wagering requirements on money generated from comp points. Maximum cashout on a comp points bonus is 10x the bonus amount. Points must be redeemed when your playable balance is below $1, and points cannot be mixed with another bonus or playable balance.
How to Become a VIP at Reels of Joy Casino Australia
VIP status at Reels of Joy is by invitation only. Casino management tracks player activity and extends invitations to players who meet the activity threshold. The path:
- Create your account and make your first real money deposit.
- Play eligible games. Online pokies and select card games earn comp points; table games like blackjack, roulette, and baccarat are excluded from comp points but still count toward overall VIP activity tracking.
- Accumulate comp points through consistent, high-volume wagering. The more you bet with real cash, the faster your points build.
- Once your activity and wagering volume meets the VIP criterion, you receive a direct invitation from casino management.
- Your VIP host makes contact, your benefits activate, and your VIP access begins.
Real money wagering, not bonus funds, drives VIP eligibility.
VIP vs Regular Players at Reels of Joy - The Actual Difference
Here is a side-by-side of what changes when you reach VIP status:
| Feature | Regular Player | VIP Member |
|---|---|---|
| Cashback | 10% daily, capped at $500/day (deposits without bonuses) | Up to 15% weekly, capped at $500/week |
| Weekly withdrawal cap | $5,000/week (tier-based) | Higher allowance set by tier and management |
| Comp Points Rate | Standard rate | Accelerated accumulation |
| Support | General support team | Personal dedicated VIP host |
| Bonuses | Standard promotions | Exclusive VIP bonuses and tailored deals |
| Cashout Speed | Standard processing | Priority queue, faster withdrawals |
| Tournament Access | Open tournaments | VIP and high-stakes tournament invites |
How to Maintain Your VIP Status and Avoid Demotion
VIP status at Reels of Joy is not a permanent unlock. It stays active as long as your play stays consistent. Casino management reviews activity on an ongoing basis, and the criterion for staying at your tier matches the criterion for reaching it. What keeps your status secure:
- Maintain regular real money deposits and wagering on eligible games.
- Keep your weekly deposit volume above the threshold for your current tier.
- Engage with your VIP host and take advantage of your personalised offers.
- If you plan a break, speak to your VIP host in advance. Casino management has discretion in reviewing accounts with temporary inactivity from established players.
A significant and sustained drop in wagering activity is the main reason VIP status gets reviewed.
Best Games to Play as a Reels of Joy VIP - Optimal Comp Point Accumulation
Not all games earn comp points. To accumulate points fastest, focus on the pokies library, powered by Real Time Gaming. Pokies earn comp points at the top rate of 1 point per $10 in real money bets, alongside keno, bingo, scratch cards, and board games.
Card games in the Red Dog, Caribbean Draw, Let Em Ride, Caribbean Stud, and Caribbean Hold'em family earn comp points at 1 point per $30 in real money bets.
Blackjack, baccarat, roulette, craps, video poker, and standard poker are excluded from comp points entirely. RTP and house edge figures vary by game version, software supplier, and operator settings; check the in-game info screen for the exact RTP attached to the version available on the site.
Banking Options for High Roller Players at Reels of Joy
VIP and high-stakes players need banking that keeps up with their pace. Current deposit and withdrawal options:
| Method | Min Deposit | Min Withdrawal | Max Withdrawal | Notes |
|---|---|---|---|---|
| Debit Card | $20 | $100 | $5,000 / week | Standard bank rails |
| Bank Transfer | Varies | $100 | $5,000 / week | Tier-based weekly cap |
| Crypto | $20 | $100 | $5,000 / 24h; $10,000 / 168h | One request per 24h |
| Neosurf | $10 | N/A | N/A | Deposits only |
Crypto withdrawals are reviewed within one business day, with most completing in a few hours after approval and a maximum processing window of 72 hours. A 24-hour mandatory waiting period applies to all withdrawals during which you can cancel the request. Higher allowances may be considered based on customer standing.
Welcome Bonus for New Players - Start Your VIP Journey
New Australian players joining Reels of Joy can claim the welcome package before VIP status kicks in. The first-deposit offer uses code WELCOME1:
- 200% match bonus up to $500.
- 25 free spins on Storm Lords.
- Minimum deposit: $20 (in a single transaction).
- Wagering requirement: 30x (deposit + bonus amount).
- Maximum cashout: 10x the deposit amount.
- Maximum bet during bonus play: $10. Bets above $10 during wagering will void winnings.
- Bonuses on deposits of 125% match or more cap the maximum withdrawal at 5 times the deposit amount.
- Restricted games during bonus play include progressive jackpot slots, Caribbean Draw, Caribbean Hold'em, Caribbean Stud, Craps, Let Em Ride, Pai Gow Poker, Roulette Multiplayer, Sic Bo, and any games featuring a bonus bet or buy feature.
The 2nd and 3rd deposits use codes WELCOME2 and WELCOME3 respectively: 100% match up to $250 + 25 free spins on Storm Lords each.
Daily Cashback for All Reels of Joy Players
Regular players can claim daily cashback before VIP status is reached:
- 10% cashback on pure cash deposits made in increments of $20 or more (deposits with a bonus coupon are not eligible).
- Maximum cashback: up to $500 per day, depending on VIP level.
- Cashback is added automatically by 4 PM ACT the following day; your playable balance must be below $1 to claim.
- Wagering requirement: 20x, on Slots, Keno, Bingo, and Scratch Card games only. Other games are locked while cashback is active.
- Maximum cashout: 10x the cashback amount.
- The cashback amount itself is non-cashable.
- Unclaimed cashbacks expire within 7 days.
- Maximum bet during cashback play: $10.
Once you reach VIP status, this daily cashback is replaced by the weekly VIP cashback of up to 15%, which is calibrated for higher-volume play.
Playing Sustainably as a VIP Member
High-stakes gaming and VIP perks are designed for players who can play at that level sustainably. Reels of Joy offers responsible gambling tools including deposit limits and self-exclusion options, available to all players including VIP members. The platform is restricted to players aged 18 and over, and gambling carries real financial risk: losses are common, and the expected long-run return on every wager is less than the stake.
Your VIP host can also help with setting personal account limits or arranging a scheduled break. For independent support and treatment resources, the following organisations are internationally recognised:
- BeGambleAware: www.begambleaware.org
- GamCare: www.gamcare.org.uk
- Gamblers Anonymous (gamblersanonymous.org)
- Gambling Therapy: www.gamblingtherapy.org
- GamTalk (gamtalk.org)
FAQs about Reels of Joy Casino VIP Program
How do I qualify for the Reels of Joy VIP program?
VIP status is by invitation only. Casino management monitors player activity and issues invitations to players who meet the wagering and deposit threshold for VIP eligibility. You cannot apply directly; consistent, high-volume real money play is what triggers the invite.
What VIP tiers are available?
Reels of Joy operates a four-tier VIP structure: Silver, Gold, Platinum, and Diamond. Each tier unlocks progressively better cashback rates, higher withdrawal allowances, more personalised bonuses, and a more direct line to your personal host.
How does the weekly VIP cashback work?
VIP members can claim up to 15% of their net weekly losses as cashback, available from 6 PM on the following Monday by contacting customer support or your VIP host. The weekly cap is $500. To qualify, you must have deposited at least $200 during the previous week and have no real money balance or pending withdrawals of $200 or more. Cashback carries a 30x wagering requirement, the cashback amount itself is non-cashable, and a $10 maximum bet limit applies during the wagering period.
What are comp points and how do I redeem them?
Comp points are earned on every real money bet placed on eligible games. Slots and select card games earn 1 point per $10 wagered (or $30 for a separate group of card games). Points redeem at 100 points = $1, with no wagering on that cash credit. Maximum cashout is 10x the comp points bonus amount. Points must be redeemed when your playable balance is below $1.
Which games earn comp points?
Slots, Real-Series video slots, keno, bingo, scratch cards, and board games earn 1 comp point per $10 in bets. Red Dog, Caribbean Draw, Let Em Ride, Caribbean Stud, and Caribbean Hold'em earn 1 point per $30 in bets. Video poker, poker, roulette, craps, blackjack, baccarat, Vegas Three Card Rummy, War, Sic Bo, slots tournaments, and shooting games do not earn comp points.
What withdrawal limits do VIP members get?
Standard weekly withdrawal limits are tier-based and capped at $5,000 per week, with progressive jackpot wins exempt. Crypto withdrawals are capped at $5,000 per 24 hours and $10,000 per 168 hours, with one withdrawal request permitted per 24 hours. Higher allowances may be considered based on customer standing. Contact your personal VIP host for the specific allowance at your tier.
How do I claim my VIP cashback?
Log in from 6 PM on Monday and contact customer support or your personal VIP host to request the cashback. It does not credit automatically; you need to claim it each week.
Do VIP members have a personal account manager?
Yes. Every VIP member is assigned a dedicated personal VIP host who handles bonus requests, withdrawal priority, and account queries. Customer support is also available around the clock.
Can I transfer my VIP status from another casino?
Reels of Joy does not currently offer a formal status match program. VIP status is earned through your activity on the platform. Contact support if you are a high roller transitioning from another casino to discuss your options.
What payment methods can I use as a VIP for large deposits?
Crypto and debit card are the main options for high-volume deposits. Crypto carries higher withdrawal allowances per 168-hour period ($10,000) than the standard $5,000 weekly cap on bank cards. See the banking page for current minimum and maximum deposit amounts on each method.
Are VIP bonuses subject to wagering requirements?
Yes. VIP bonuses carry wagering requirements specific to each offer. The weekly cashback has a 30x wagering requirement, and a $10 maximum bet limit applies during the wagering period on any bonus including cashback. Your VIP host will provide the full terms for any personalised bonus before you accept it.
Can I lose my VIP status?
Yes. Casino management reviews VIP accounts on an ongoing basis. A sustained drop in wagering and deposit activity can result in a tier review or demotion. Playing regularly and engaging with your personal host helps you maintain your status.
Are high-stakes tournaments available to VIP members?
Yes. VIP members at the Platinum and Diamond tier receive invitations to exclusive high-stakes tournaments. Your personal host notifies you of upcoming tournament access. Note that players from certain countries are not eligible to participate in slots tournaments under the operator's bonus terms; check the eligibility list with your host.
What games are best for building VIP status quickly?
Online pokies, keno, bingo, scratch cards, and board games contribute the highest comp point rate at 1 point per $10 in real money bets. RTP and house edge vary by individual game version; check the in-game info screen for the exact figures attached to the version available on the site.
Does the VIP program cater for Australian players?
Yes. Reels of Joy accepts eligible Australian players, and the VIP program is fully available to them. Deposits, withdrawals, and cashback are processed in AUD where applicable. Note that some country restrictions apply under the operator's terms; check the terms and conditions for the full eligibility list.
Is there a minimum deposit to maintain VIP cashback eligibility?
Yes. You must have deposited at least $200 in the previous week to qualify for the weekly VIP cashback. Players who do not meet this threshold in a given week are not eligible for that week's cashback payment.
How do I contact Reels of Joy VIP support?
Contact us through the support page. VIP members can also reach their personal host directly. Customer support is available around the clock.





